19 May 2017

New 'Wellness' Tourism Campaign Launched

A new tourism campaign 'Beverly Hills: City of WELLTH', has been launched by Beverly Hills Conference & Visitors Bureau. 'WELLTH' has been cleverly inspired by the terms wealth, health and wellness

Throughout the year, leading experts such as Deepak Chopra, will be offering a season of mindfulness activities. It is all in an effort to move away from the focus for money and possessions to a more meaningful life based on wellness, health, purpose and happiness. 

12 May 2017

Now you see it....

Dooagh beach on Achill Island has drawn a lot of attention this week as the sand that had been washed away during storms in 1984, appeared again over Easter. 

Word has spread and curiosity has drawn in an influx of tourists wanting to see the phenomenon for themselves. The locals, of course, are delighted as the increase in tourism to the area brings fresh hope - business has not been the same since 1984. Climate change was blamed for the severity of the storms that washed the sand away and caused widespread inland flooding. 

5 May 2017

Ethics in Rating & Reviews

Recognising that online ratings and reviews now play a major role in tourism, the World Committee on Tourism Ethics presented their recommendations on the responsible use of ratings and reviews on digital platforms at the UNWTO International Congress on Ethics recently. These were developed in collaboration with TripAdvisor, Minube and Yelp, with the aim to ensure transparency and fairness among all concerned parties.

Established in 2004, the World Committee on Tourism Ethics is an independent and impartial body, responsible for interpreting, applying and evaluating the provisions of the UNWTO Global Code of Ethics for Tourism

19 Apr 2017


Overbooked flights rarely make headlines - until last week when a report of the mistreatment of a passenger who was dragged off a United Airlines flight, shocked many and raised questions as to airline procedures on overbooked flights. So, I had a closer look ...

Overbooking is a legal practice and common for most airlines. Airlines aim to fill all seats on flights and will sell more tickets than seats to cover for any 'no shows' - passengers who may miss their flight for any number of reasons. As airlines on different routes will experience varying levels of  'no shows', deciding which flights should be overbooked comes down to statistics; the video below gives an in-depth look at the statistical analysis behind this practice.

What happens next is down to the individual airline - some form of compensation is offered to passengers, such as travel vouchers; as it comes closer to take-off, the airline may try offering cash if there is no take-up of the vouchers - the amount offered may also be raised. Sometimes, boarding may be denied to passengers (bumping). The US Department of Transportation have set out rules for voluntary and involuntary bumping; the EU law on bumping can be viewed here


3 Apr 2017

Tourism & Climate Change

Who will be the winners and losers of climate change? 

This topic is discussed in 'Climate Change: Implications for Tourism', a briefing published by the University of Cambridge which includes key findings from the Intergovernmental Panel on Climate Change.  The UN climate change conference, COP22, put forward recommendations for the role of sustainable transportation to accelerate climate action in tourism and the need for partnerships with the private sector.

A UNESCO report explores the increasing vulnerability of World Heritage sites to climate change impacts and the potential implications for, and of, global tourism. Included are 12 case studies and many examples provided from World Heritage properties. 

The impact of climate change on the Great Barrier Reef and the impact this in turn might have on tourism is discussed in this piece.

There are a number of titles dedicated to this topic in stock at SR Library, here are a few of them:
  • S. Becken & J. Hay, Tourism & Climate Change - contents include climate change mitigation measures and change-related risks to tourism and adaptation. There are also several case studies discussing aviation, small island countries and alpine environments.
  • A. Jones, Disappearing Destinations examines the threats posed to destinations by tourism and climate change and in particular, highlights coastal tourism. 
  • C. Schott, Tourism and the Implications of Climate Change - contains a diverse range of case studies, discussing supply, adaptation and innovation of tourism products (available via Dawson Books). 
  • V. Reddy & K. Wilkes Tourism, climate change and sustainability  - looks at the mitigation of climate change impacts, specifically, the economic drivers for growth in tourism as they relate to sustainable development, low-carbon travel and climate change impacts.

Amongst the concern, however, this article highlights the advantage of climate change to Iceland's tourism industry.

29 Mar 2017

English Tourism Week

English Tourism Week (ETW), is currently underway with the theme: ‘Year of Literary Heroes’ in recognition of this year’s milestone literary events. A wide variety of local and national events, discounts and special offers are being made available by tourism businesses across the country, including museum events, guided tours, workshops, exhibitions and sports experiences. 

The week-long annual campaign aims to raise the profile of England’s tourism industry and highlight its value to the economy.

24 Mar 2017

Device Ban on Flights

This week, both the US and UK announced a ban on laptops and tablets aboard certain flights; devices larger than a smartphone will not be allowed in cabins and need to be placed into hold luggage and checked in before going through security. Some travellers will be forced to pay extra fees for a checked bag if they want to use the gadgets at their destination. The full announcement by the Department of Transport can be viewed here.

In response to this, Emirates will be offering a complimentary laptop-handling service to their passengers - devices can be used up until boarding and then will have to be handed over to security staff at the gate. The devices will be packed into boxes and loaded into the aircraft hold for customers to pick up on arrival. ABTA have warned that laptops and tablets are not typically covered by travel insurance policies for loss, damage or theft if placed in the hold. They offer their advice to affected passengers here.