A presentation of the key policy issues raised at the ATHE Annual Conference 2011 is now available to view here.

Five-Leaf System

Members of the Tourism Society can now join the Five-Leaf System for free. It aims to help holiday makers and people travelling on business book with eco-friendly companies, by giving a 1 to 5 leaf scale rating on the eco-performance of hotels, guest houses and houseboats, irrespective of their star rating. It already has on board, travel agents and tour operators from over 20 countries as well as 65 hotels, many of which are big chains; this year they will look to include eco-related product suppliers.

RASAALA - Journal

RASAALA has published a special issue covering 'Leisure, Tourism & Risk', which is now available to view online here.

UK Online Fraud Report

Although strong growth has been forecast for online businesses in the UK this year, online fraud is also growing - 51% of travel merchants surveyed said that their biggest fraud concern is the sheer loss of revenue.

This report provides an in-depth analysis, following a survey of 200 merchants with comparisons drawn against previous research. It also offers best practice advice, benchmarks and insight for online traders,  together with industry comments, which include the travel sector. This complimentary guide, courtesy of CyberSource, covers:

• Top automated fraud tools
• Manual review metrics
• Chargeback management
• Mobile channel practices

Survey - The Great War Centenary

In anticipation of the Centennial of the First World War (1914-1918), the World Heritage Tourism Research Network (WHTRN), an independent academic research group, is implementing an international survey project to learn more about present day reflections, views and perspectives regarding the First World War. It should take approximately 15 minutes to complete. The survey is available in English, French and Dutch. To take the survey, please visit this link.

We sincerely thank you for your participation. Please forward this invitation to your professional and academic networks, as well as to your colleagues and friends.

Regards,

WHTRN Team

Seminar - Net-STaR

NET-STaR – Network for Social Tourism and Regeneration

Seminar 3

Social Tourism & Destination Regeneration

National Media Museum, Bradford

Tuesday 21st February 2012, 2 - 6 pm

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• Professor Dick Butler: Destination Rejuvenation: Challenges and Innovations

• Professor John K. Walton:  Understandign social tourism over time and across cultures

• Dr Lynn Minnaert, Professor Robert Maitland, Dr Graham Miller:            
  Social tourism today: Innovations and good practice
• Phil Evans (Visit England):                                                                              
  Is this the wrong time to talk about social tourism?

 There is no charge for this seminar.

To book a space please email Lynn Minnaert: l.minnaert@surrey.ac.uk
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Manuel tourisme et patrimoine récent

Mutual Heritage is a project that is part of the cultural heritage Euromed Heritage 4 programme which aims to extend the base of proactive stakeholders on issues concerning heritage in the Mediterranean area. 

A document representing one of the components of Mutual Heritage, entitled 'Manuel tourisme et patrimoine récent' (Handbook on Tourism and Recent Heritage) can now be accessed online.